Facilities Manager

The role

The Facilities Manager is accountable for operational oversight of facilities management services across APRA’s national property portfolio. Reporting to the Head of Property, Facilities and Physical Security, the role leads the delivery of facilities management, selected property projects and associated corporate services to ensure APRA’s workplaces are safe, compliant, inclusive and fit for purpose.

The role manages property and facilities projects up to $2 million and acts as the delegate and escalation point in the absence of the Head of Property. The Facilities Manager delivers enterprise outcomes through strong service delivery and management of internal stakeholders and external providers.

The team

The Property, Facilities and Physical Security function sits within the Finance Branch of the Chief of Staff and Enterprise Services (ChES) Division. ChES has responsibility for enterprise-wide stakeholder engagement, governance, strategy and corporate services that enable APRA to deliver on its regulatory mandate.

The Facilities Manager plays a leadership role within this context by ensuring that APRA’s property and facilities portfolio is managed in accordance with the vision and priorities set by the Head of Property, Facilities and Physical Security and in compliance with regulatory frameworks.

Key responsibilities

• Act as the operational lead for property and facilities matters, managing budgets, assets and team resources efficiently;

• Contribute to medium to long-term planning across all sites aligned to APRA’s workforce and property strategy;

• Lead the coordination and delivery of facilities management and associated corporate services across APRA, ensuring service quality, business continuity and value for money;

• Manage contracted service providers, ensuring performance, compliance and outcomes meet agreed service standards and government requirements;

• Audit and oversee planned and preventative maintenance programs, workplace inspections and compliance activities;

• Oversee property and facilities projects up to $2 million exercising sound judgement and risk-based decision making;

• Ensure assets, facilities and workplace environments support safety, accessibility and operational effectiveness and comply with Workplace Health and Safety Legislation;

• Actively monitor, mitigate and close risks in accordance with APRA’s risk management framework;

• Draft accurate, timely and defensible responses to Questions on Notice, FOI requests;

• Represent the Property and Facilities function in enterprise forums, including Workplace Health and Safety, DEI and other internal governance groups, as required;

• Partner with internal stakeholders, including Legal, People and Culture and business divisions, to resolve lease, accommodation and workplace matters;

• Build effective working relationships with external providers;

• Provide day-to-day leadership, direction and performance management for Facilities team members; and

• Model APRA values and leadership behaviours, supporting capability development and succession within the team.

About you

• Considerable experience leading facilities portfolio and property or construction projects;

• Strong working knowledge of Commonwealth Government Procurement Rules and public-sector governance frameworks or demonstrated ability to quickly learn and adapt;

• Strong knowledge of WHS Regulations and legislation as it is applied to Facilities Management;

• Strong stakeholder management skills, with the ability to influence and engage credibly with senior leaders, internal partners, and external providers;

• Well-developed written and verbal communication skills;

• Proven ability to operate effectively in ambiguous or evolving environments, applying sound judgement, and remaining outcomes focused; and

• Relevant tertiary qualifications or equivalent professional experience.

To work with us, you need to be an Australian citizen with eligibility to obtain and maintain Australian Government Security clearance.

About APRA

Australian Prudential Regulation Authority (APRA) was established in 1998 as an independent statutory authority that supervises almost 1,200 financial institutions that manage $8.6 trillion in assets for Australians across the banking, insurance and superannuation sectors. APRA serves the Australian community by helping ensure that financial institutions deliver on the financial commitments they make, with a stable, efficient and competitive financial system.

In overseeing the safety, competitiveness and stability of the financial system, we seek to recruit, develop and retain highly skilled professionals, who want to help shape financial services and protect the financial wellbeing of the Australian community. Our employee base of almost 900 come predominantly from the commercial financial services industry or other government agencies; as such, we have the feel of a small corporate organisation that can work flexibly and with agility.

Why Work for APRA

We recognise the skills, experience and commitment that our staff bring to their professional lives, and we seek to reward them accordingly. We also recognise that for our staff to be able to perform at their best, we need to ensure that they are able to bring their best selves to work. Our commitment to wellbeing is having engaged people supported by resilient leaders within a values-aligned culture.

At APRA, we’re committed to providing an inclusive workplace where everyone belongs, feels valued and respected. We aspire to attract and foster diversity of background, thought, and experience, recognising that a broad range of perspectives, approaches and ideas makes us stronger, and better enables us to meet our obligation to protect the financial wellbeing of the Australian community. If you need any adjustments during the recruitment process, please inform at application stage so we can do our best to accommodate your requirements.